NJIT CIS475 Lesson 5: Interviewing
Each question has
only one best answer. Circle clearly the letter of
the best answer. If you make a mistake, cross out the circle, and write the
letter in capitals next to the question. If a question has both a capital
letter and is circled, the letter will be considered to be the answer.
1.
Sara decides she needs comparable data from
two groups of informants. She asks each informant to respond to nearly
identical sets of questions. What kind of interviewing is Sara doing?
a.
Unstructured interviewing
b.
Structured interviewing
c.
Informal interviewing
d.
Semi-structured interviewing
e.
Casual interviewing
2.
What are some of the things you need to do
before beginning an interview?
a.
Ask permission to record the interview and to
take notes.
b.
Tell people that you are trying to learn from
them.
c.
Assure people of anonymity and
confidentiality.
d.
Tell people exactly what kinds of responses
you expect to hear from them.
e.
a, b and c.
3.
Good interviewers know how to get a respondent
to provide more information without leading the respondent in any particular
direction. What are these interviewing techniques called?
a.
Queries.
b.
Probes
c.
Rapport
d.
Confidence
e.
None of the above.
4.
Josh has been interviewing for a long time and
has grown accustomed to lulls in an interview. He often uses this to his
advantage and simply nods and waits to see if informants have more to add to
the topic at hand. What is this technique called?
a.
Baiting
b.
Uh-huh probe
c.
Tell-me-more probe
d.
Echo probe
e.
Silent probe
5.
Jim keeps informants talking just by using
affirmative comments, such as “I see.” What kind of probing is he using?
a.
Baiting
b.
Uh-huh probe
c.
Tell-me-more probe
d.
Echo probe
e.
Silent probe
6.
When should you tape record an interview?
a.
In all interviews
b.
In interviews where you think you might leave
out something important
c.
In informal (hanging-out) interviews.
d.
In all structured and semi-structured
interviews except when people ask you not to.
e.
It depends on how good a note taker you are.
7.
When should a researcher consider collecting
data from a focus group?
a.
When there is no sampling frame.
b.
At the beginning of the research when
designing questionnaires
c.
When surveys are too expensive to conduct.
d.
At the end of the research to help interpret
the results of surveys.
e.
b and d.
8.
Pam decides to use focus groups to study
people’s perceptions of email. She was interested in how perceptions varied by
age (young and old) and gender (male and female). She used a factorial design
and created four types of focus groups (young men, old men, young women, and
old women). She ran each of the four types of focus groups in 10 cities. Each
focus group was composed of six participants. How many units of analysis does
Pam have?
a.
2
b.
4
c.
10
d.
40
e.
240
9.
Kathryn wants to estimate the proportion of people
in the country who feel strongly about spam. What kind of data collection
should she use?
a.
Focus groups of men and women in rural towns.
b.
A series of focus groups of men and women from
all over the country.
c.
A nationally representative survey.
d.
Semi-structured interviews from different
parts of the country.
e.
Unstructured interviews from men and women
around the country.
10.
In focus groups, a moderator’s job is to:
a.
Make sure that the discussion stays supportive
and non-judgmental.
b.
Keep the discussion on the topic.
c.
Get people to open up and talk about the topic
of interest.
d.
Lead people to particular answers.
e.
1, 2 and 3 only.
11.
About how much of what informants report about
their behavior is inaccurate?
a.
1% - 5%
b.
10% - 20%
c.
25% - 50%
d.
50% - 75%
e.
More than 75%
12.
What are some of the techniques you can use to
improve informant accuracy of self-reported data?
a.
Ask people to consult records.
b.
Give people a list of options and ask them to
pick among the options.
c.
Ask people to recall behaviors relative to
personal landmark events.
d.
Shorten the period of recall.
e.
All of the above.
13.
T F The big advantage of tape recording an
interview is that you do not have to take notes.
a.
True
b.
False