Lesson 9:  Qualitative Analysis

Each question has only one best answer. Circle clearly the letter of the best answer. If you make a mistake, cross out the circle, and write the letter in capitals next to the question. If a question has both a capital letter and is circled, the letter will be considered to be the answer.

 

1.     Keith asked 20 men and women to describe what they considered to be an ideal website. To examine gender differences in appreciation, Keith plans to identify the 100 most commonly mentioned nouns, verbs, and adjectives in the texts. Next, he will test whether men and women differ in the frequency with which they use these common words. What kind of analysis does Keith propose to do?

a.     Qualitative analysis of qualitative data.

b.     Qualitative analysis of quantitative data.

c.      Quantitative analysis of qualitative data.

d.     Quantitative analysis of quantitative data.

e.     Analysis of observational data.

 

2.     Paul has analyzed a closed-ended survey of people’s preferences for technology. He used a statistical package to plot the level of respondents’ preference by their reported income. Paul now needs to interpret this graph. What kind of analysis will this be?

a.     Qualitative analysis of qualitative data.

b.     Qualitative analysis of quantitative data.

c.      Quantitative analysis of qualitative data.

d.     Quantitative analysis of quantitative data.

e.     Analysis of observational data.

 

3.     What is analysis?

a.     Labeling patterns in data.

b.     Finding the right answer to a research question.

c.      Intepreting data.

d.     The search for patterns in data and for explanations of those patterns.

e.     Testing hypotheses.

 

4.     Susan conducts a telephone survey with 65 people. She asks them 25 questions each. She puts the data into a spreadsheet where the rows represent the respondents and the columns represent the questions. What kind of data matrix does she have?

a.     A 65-by-25 profile matrix.

b.     A 65-by-65 similarity matrix.

c.      A 25-by-65 similarity matrix.

d.     A 25-by-25 profile matrix.

e.     None of the above.

 

5.     What is not a logical expression for doing searches in a database?

a.     Not

b.     And

c.      Maybe

d.     Or

e.     And/or

 

6.     Research data matrices, spreadsheets, and databases use similar concepts but with different names. What do rows in a matrix or spreadsheet or records in a database typically represent?

a.     Characteristics of rows

b.     Units of analysis

c.      Fields

d.     Characteristics of units

e.     Summary features.

 

7.     Bryan wants to know how researcher characteristics influence the kinds of grants that are submitted at a major university. To manage the data, he creates several linked files. In one file, he puts each researcher’s ID code and characteristics such as age, degree, academic department, and academic rank. In another file, he puts all the information about each grant that is submitted, including title, granting agency, total budget, and which researchers submitted the proposal. In a third file, he keeps track of all the granting agencies and their characteristics. What kind of database management system is Bryan setting up?

a.     Unrelated dataabase.

b.     Flat file database

c.      Similarity database

d.     Relational database

e.     None of the above.

 

8.     The interpretation of a company’s strategic vision statement is what kind of analysis

a.     Discourse analysis

b.     Performance analysis

c.      Hermeneutic analysis

d.     Content analysis

e.     Narrative analysis.

 

9.     What is hermeneutic analysis?

a.     The act of discovering regularities in how people tell stories or give speeches.

b.     The search for meanings and their interconnection in the expression of culture.

c.      The act of identifying emic categories and figuring out how these are linked together.

d.     The close study of naturally occurring behavioral interactions.

e.     The use of direct quotes to represent different ideas held by informants.

 

10.            John is hired by a computer company to better understand how customers interact with its technical support staff over the phone. John tape records 200 conversations between customers and technicians. He is particularly interested in how patient technicians are when listening to consumers’ descriptions of the problem. John notes the number of times that technicians interrupt customers to ask other questions and the number of times that technicians ignore customers’ own diagnosis of the problem. What kind of analysis is John doing?

a.     Discourse analysis

b.     Narrative analysis

c.      Hermeneutic analysis

d.     Content analysis

e.     Performance analysis

f.       False.

 

11.            Amanda interviewed 40 users about her company’s website. Amanda wants to use a grounded theory approach to analyze these tape-recorded interviews. What does she need to do first?

a.     Pull all the text together that corresponds to potential themes.

b.     Identify exemplary quotes in order to illuminate the themes.

c.      Identify potential themes in the text.

d.     Produce transcripts of interviews and read through a sample of them.

e.     Build theoretical models by constantly checking  for negative cases.

 

12.            Saskia has been studying online purchasing practices for some time. Now she wants to test some hypotheses about how these practices vary across ethnic groups. After collecting and transcribing people's stories about past experiences, Saskia needs o code the data. What kind of coding is she likely to use?

a.     Grounded theory coding

b.     In vivo coding

c.      Deductive coding

d.     Open coding

e.     Inductive coding.

 

13.            What is the fundamental difference between a grounded theory approach and content analysis?

a.     Grounded theory is primarily concerned with the discovery of hypotheses from texts, while content analysis is concerned with using text to test hypotheses.

b.     Content analysis is fundamentally inductive, and grounded theory is fundamentally deductive.

c.      Content analysis is primarily interested with the discovery of hypotheses from texts, while grounded theory is concerned with using text to test hypotheses.

d.     Content analysis is a quantitative technique for discovering themes, and grounded theory is a qualitative technique for discovering themes.

e.     There is no real difference between the two approaches.

 

14.            What does it mean to say that coding categories are exhaustive and mutually exclusive?

a.     All items can be classified.

b.     All items can be classified into only one category.

c.      All items can be classified into only one category and no items are left unclassified.

d.     No items are left unclassified.

e.     None of the above.

 

15.            Matt has two coders look at 100 texts and code them for the presence or absence of five themes. For each code, Matt calculates the percentage of times that Coder 1 agreed with Coder 2. Why is this not a good way of calculating intercoder reliability?

a.     Coder 1 might be much better than Coder 2 at assigning values to the text.

b.     Percentage agreement does not take into account the degree to which Coder 1 and Coder 2 would have agreed just by chance.

c.      Some of the themes might be easier to code than others.

d.     Coder 1 might code for one of the themes more often than Coder 2.

e.     Percentage agreement is a perfectly good way to calculate intercoder reliability.

 

16.            What does Cohen’s kappa do?

a.     It calculates how much better than chance the agreement is between a pair of coders who mark the presence or absence of binary themes in texts.

b.     It calculates the probability that two coders agree just on chance.

c.      It calculates the degree to which two texts are marked by the same two themes.

d.     It calculates the probability two coders will use all the same themes when marking one text

e.     None of the above.

 

17.            Which statement is true?

a.     If you use a grounded theory approach, there is no reason to use content analysis.

b.     Inductive approaches are better than deductive methods.

c.      Qualitative methods are better than quantitative methods.

d.     Open-ended questions are better than close-ended questions.

e.     None of the statements are true.

 

18.            T F Inductive and deductive approaches are complementary rather than competitive.

a.     True

b.     False

 

19.            T F To do text analysis, you need a computer program.

a.     True

b.     False.

 

20.            T F A more complex explanation of a phenomenon indicates that a researcher has thought a problem through and it is therefore better than a simpler explanation.

a.     True

b.     False.